Review Intelligence Dashboard
Know exactly what your customers are saying — and what to fix first.
Best for: businesses with reviews across Google/Yelp/Facebook who want signal, not just a star count.
The problem
Reviews pile up but you don’t have time to read them all or spot the patterns costing you bookings.
What SGS builds
A dashboard that pulls and summarizes your reviews — overall sentiment, common praise and complaint themes, staff and service mentions, suggested responses, and the priority fixes that would move your rating.
What’s included
- Review summary dashboard
- Praise/complaint themes
- Staff + service mentions
- Suggested owner responses
- Priority-fix list
- Monthly trend
Not included
- Posting fake reviews
- Review gating/suppression (against platform policy)
- Responding on your behalf (optional Care Plan)
FAQ
Ongoing costs (client-owned)
- Looker Studio is free; Google Sheet / Airtable / Make / Zapier / API usage if used (you own it)
- AI / API usage for summaries
- Optional review-platform SaaS subscription, if you choose one
Third-party costs such as domain, hosting, AI/API usage, booking software, payment-processor fees, SMS, automation tools, CRM, or premium plugins are not included unless specifically stated. SGS configures the system; you own and pay ongoing account costs. Anything SGS manages on a recurring basis is covered by a separate paid Care Plan (SGS support time, not third-party usage/subscription fees, unless stated in writing).
Want this built for your business?
Tell us about your business — we’ll send a free website audit and what we’d build.
Start Review Dashboard — $750
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Insights only; no rating or revenue guarantee; we follow platform policies.